Helping you to pay less for energy

Keep our customers and employees safe

We want to reassure you that we are continuing to conduct our service in the safest way possible for our customers and employees.
 
Before your survey appointment
 
When you book your appointment, we’ll ask if you or anyone in your home:
  • has COVID-19 symptoms
  • been in contact with anyone with COVID-19
Our surveyor will also call ahead of your appointment on the day to see if anything has changed.
 
If you, or anyone in your home, has symptoms or is self-quarantining, we will rearrange your appointment.
 
During your survey appointment
 
Our surveyors will:
  • Wash/sanitise their hands before entering your home 
  • Wear disposable or protective gloves and a safety mask as appropriate during the job
  • Keep at least two metres away from you at all times
  • Where practicable, clean the work area before and after the survey, and any other touch points, with a paper towel and sanitiser or sanitiser wipe.
 
Where possible, we ask that you open doors/windows an hour before we enter the property, throughout the duration of the survey and an hour after vacating the property, to ensure ventilation throughout your home. The maximum time we would expect our surveyor in your property is between 45-60 minutes. We also ask that you vacate the work area and keep all internal doors open to minimise contact with door handles.
 

We thank you for your ongoing understanding and patience.


 

*Subject to survey

 

 

Better Homes Yorkshire - The Only Council Endorsed Energy Efficiency Scheme in the Leeds City Region

 

 

                               

City of Bradford Metropolitan District Council Calderdale Council Craven District Council Harrogate Borough Council Kirklees Council
Leeds City Council Selby District Council Wakefield Council City of York Council

Latest News

National recognition for Calderdale home improvement scheme
 

National recognition for Calderdale home improvement scheme

A Calderdale Council home improvement scheme, in partnership with Better Homes Yorkshire and local company Eclipse Energy, has received a special commendation at the National Energy Efficiency Awards.

08-03-2022 READ MORE

Keighley family enjoying the benefits of free insulation scheme
 

Keighley family enjoying the benefits of free insulation scheme

The McHale family is enjoying the benefits of extra insulation in their home and much-needed savings on their energy bills, thanks to a free attic room insulation scheme.

03-03-2022 READ MORE

National Energy Efficiency Award for boiler scheme!
 

National Energy Efficiency Award for boiler scheme!

Better Homes Yorkshire had a stellar night at the National Energy Efficiency Awards on Friday – bringing home a much-coveted award. The scheme was given third place in the Boiler and Heating project of the Year category!

22-02-2022 READ MORE

New insulation offer to help Leeds homeowners on low incomes cut energy bills
 

New insulation offer to help Leeds homeowners on low incomes cut energy bills

Leeds City Council has expanded the support available to help low-income households in some of the city’s coldest homes stay warm for less.

17-02-2022 READ MORE

Better Homes Yorkshire up for Two Awards!!
 

Better Homes Yorkshire up for Two Awards!!

Better Homes Yorkshire has been shortlisted for two awards at the National Energy Efficiency Awards 2022.

31-01-2022 READ MORE

Wakefield home-owners to benefit from free low carbon heating systems.
 

Wakefield home-owners to benefit from free low carbon heating systems.

Better Homes Yorkshire is working with Wakefield Council to offer eco-friendly home improvements.

The Council has secured £1.4m from the Government’s Home Upgrade Grant to provide low-income residents with new low carbon heating systems.

These systems will help to improve energy efficiency, provide warmer, healthier homes and lower carbon emissions.

27-01-2022 READ MORE