Be aware of scammers!

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Scammers will try to get hold of your personal information to access your money or to use your details for their own personal gain.

It is important that you are sure that any callers to your home are genuine.

Our door canvassers and workers will always carry ID which includes:

  • A photograph
  • Official logos – such as the Better Homes Yorkshire logo, Eclipse Energy’s logo and the logo of the local council – for example
  • A phone number - which you can call to check that a person is genuine

If you think you are a victim of a scam please report this to your local council and to the police.

We will never ask for your bank details over the phone or when calling at your home – you must contact your bank immediately if you think you have shared your bank details with someone who isn’t genuine.

You can report scams by contacting Action Fraud on 0300 123 2040 or for support contact Citizens Advice on 0808 223 1133.

City of Bradford Metropolitan District Council Calderdale Council Craven District Council Harrogate Borough Council Kirklees Council
Leeds City Council Selby District Council Wakefield Council City of York Council

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